I had a great experience working with Jerrie at Bike Mart! He was very helpful and professional throughout my bike fitting. He took the time to help me get everything adjusted properly and made sure I felt comfortable throughout the process. You can tell he genuinely cares about his customers and wants to make sure they get the best fit for their bike. I really appreciate his help and would definitely recommend Jerrie to anyone looking for a professional bike fit. Excellent customer service!

Bike fit was great! Erik was awesome, made only the adjustments I needed and no more, and so only charged for a bike sizing and not a bike fit. Any changes I may have are now free!
Can't ask for more than that!

Josh conducted a “basic bike maintenance “ class for 7 of us casual bikers, and it was worthwhile for everyone. He explained the importance of brakes, driveline, and controls, and the adjustments of each. Finally, he conducted a roadside tire repair scenario.

The guy knows his craft and communication is his strength. Well done!!!

I had the best experience at Bike Mart, and I can't say enough great things about David! He was incredibly knowledgeable, patient, and helpful throughout the entire bike fitting process. He took the time to make sure everything was adjusted properly and that I felt comfortable and confident on my bike. The entire experience was excellent from start to finish, and I truly appreciate the level of customer service David provided. Now that my bike has been properly fitted, I'm even more excited to get out there and ride! If you're looking for someone who really knows their stuff and genuinely cares about making sure you have the best experience, I highly recommend David at Bike Mart!

David Jones is a true professional

Got fitted by Mr. Jones. Geart customer service. Always super friendly helping with anything in the store. Just an all around great experience walking into bike bikemart in Richardson. They always go the extra mile to help you, always make you feel like you're welcomed and feel like family.

Gabe was very knowledgeable and provided some great bike maintenance tips

Morris is very knowledgeable and really helped me out and explained things well!

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I will never buy a bike part or bike from anywhere else. The service here is soo unbelievably top notch, I will be a customer for many many years to come.